Competitive Change International (CCI) helps organisations to improve productivity and increase profits.

Our involvement in business improvement should only be
considered if we can show a return in less than 12 months.

CCI was formed in 1994 to assist companies increase their competitiveness and help both companies and their employees perform at their potential.

A change program can be focussed upon:

• financial performance
• safety
• customer service.

To help manage the change process and particularly to reduce the risk associated with change it is often worth using a business process modelling and simulation software package.

CCI's basic philosophy in managing change is to maximise employee involvement and transfer skills. The benefits of this philosophy are:

• improved identification of the real problems
  
• superior and more practical solutions
  
• it produces long-term persistent change
  

The major change management processes are:

• analysis to identify and quantify the opportunities, i.e. 'what is important?'
  
• problem solving
  
• implementation